Fast Start Kit

Standard shipping, including GST, will be calculated at checkout.

To see the current delivery timelines via Australia Post, click here.

If you receive a product from the CSIRO Total Wellbeing Diet Shop that is faulty or damaged we will refund or exchange for a working replacement if:

- You notify the CSIRO Total Wellbeing Diet Member Services Team within 14 days of receiving your product.
*Please be aware you are responsible for the return postage of the product.

- Provide photographic evidence of damage.

We will only approve and process an exchange/refund if these requirements are met. We will not exchange or refund a product due to customers change of mind.

What is “faulty” or “damaged”

“Faulty” or “damaged” is equivalent to “Major problems” as per the policies and regulations of the Australian competition and Consumer Commission.